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Legal

Cookie policy .

The cookies we use, what they do, and how to control them.

Last updated: 2026-05

What cookies are

Cookies are small text files that websites place on your device to recognise you, remember your preferences, or measure how you use the site. They are widely used to make websites work, or to work more efficiently.

Cookies we use

We try to keep cookies to a minimum on this website. The cookies we do use fall into the following categories:

  • Essential cookies: needed for the site to function (e.g., session management, security tokens, your cookie-preference choice itself). These cannot be turned off.
  • Embedded form cookies: when you use our Fillout-hosted booking and enquiry forms, the form provider may set cookies to remember your progress and prevent spam. These are governed by Fillout's privacy policy.
  • Embedded video / map cookies: pages that include third-party content (e.g., Google Maps for clinic locations) may set third-party cookies governed by that provider.

We do not run advertising trackers, behavioural retargeting cookies, or social-media tracking pixels.

Analytics

Where we collect aggregated, anonymous analytics about how patients use this website, we do so in a privacy-respecting way and never link analytics data to individual patient records.

Managing cookies

You can manage or block cookies in your browser settings. Most browsers let you delete existing cookies, refuse new ones, or be alerted before a cookie is set. Note that turning off essential cookies may prevent parts of the site from working. For example, embedded forms may not load.

Useful guides for managing cookies in the major browsers:

Updates

We may update this cookie policy from time to time as our site changes. The latest version is always at this URL.

Contact

Questions about cookies? Email info@thegenderhormoneclinic.com.