Existing patients
Tell us how we're doing
Share a specific experience, good, bad, or somewhere in between. We read every submission and discuss feedback in our team meetings.
How feedback shapes care
We genuinely use it.
Feedback feeds directly into our team meetings and ongoing service improvements. We apologise for past inconveniences when relevant and may discuss issues with management to find a resolution.
Feedback doesn't alter our cancellation or refund processes (please use the relevant forms for those), but it does shape how we respond next time.
Prefer to leave a public review? You can find us on Google with 140+ reviews.
Online form coming soon
Send us your feedback directly.
We're finalising the online form for this. In the meantime, please call or send us an enquiry, and your request will be handled the same way.